SAML passwords cannot be reset from Scoold.
Usually SAML errors are due to incorrect mapping of attributes, similar to this one:
Missing values for SAML attributes 'name', 'FirstName', 'LastName'.
Make sure you set the names of attributes to match your SAML attributes:
# attribute mappings (usually required)
# e.g. urn:oid:0.9.2342.19200300.100.1.1
para.security.saml.attributes.id = ""
# e.g. urn:oid:0.9.2342.19200300.100.1.3
para.security.saml.attributes.email = ""
# e.g. urn:oid:2.5.4.3
para.security.saml.attributes.name = ""
para.security.saml.attributes.firstname = "???"
para.security.saml.attributes.picture = "???"
para.security.saml.attributes.lastname = "???"
SAML authentication is working. Very simple to setup on Scoold side. Congrats